Ingram Micro invests in automation, including 6 River Systems’ Chuck

Leading distributor of technology products sought fulfillment efficiency through robots

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At a Glance:

Challenge: efficiently moving 40,000 SKUs in a large facility

Results: kept labor at steady levels

Value drivers: employee retention, flexibly dealing with peak and off-peak demand


Not only did recent walkouts at Amazon and Instacart warehouses highlight worker concerns about a lack of protection against the novel coronavirus, but they also provided a reminder of difficult working conditions in warehouses worldwide. At Ingram Micro, staffers had to push heavy carts long distances in one facility. The company recently turned to robots from 6 River Systems Inc. to improve conditions and productivity.

Irvine, Calif.-based Ingram Micro is a major distributor of technology products. “Our mobility business touches two out of every three phones in the U.S.,” said Glen Sutton, senior vice president for the Americas at Ingram Micro Commerce & Lifecycle Services. “This includes forward and reverse logistics; repair and refurbishment; and support for AT&T, T-Mobile, etc.”

“Our solution from 6 River Systems enables us to increase our throughput and get more orders out the door and into customers’ hands.”

Glen Sutton, senior vice president for the Americas at Ingram Micro Commerce & Lifecycle Services

Larry Emmert VP Operations Legend Valve

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