FLOW 2021 was our best yet! World-class experts and movers and shakers from the fulfillment industry educated and inspired our global audience. Watch the sessions on demand below.
Sessions


The Partner Perspective: Enabling Operational Improvement The Partner Perspective: Enabling Operational Improvement







Walgreens’ Success Story: Streamlined Training For Improved Employee Retention Walgreens’ Success Story: Streamlined Training For Improved Employee Retention




Protected: The Power of 6RS on a HandHeld—Coming Soon! Protected: The Power of 6RS on a HandHeld—Coming Soon!




Protected: Chuck 201: 6RS Leading the Way to Better Fulfillment Everywhere Protected: Chuck 201: 6RS Leading the Way to Better Fulfillment Everywhere



Protected: An Inside Look: Better Fulfillment Everywhere with our Wall-to-Wall Fulfillment Solution Protected: An Inside Look: Better Fulfillment Everywhere with our Wall-to-Wall Fulfillment Solution




Flexible Picking Strategies: How Ingram Micro Adapts to Volume and Labor Availability on Any Given Day Flexible Picking Strategies: How Ingram Micro Adapts to Volume and Labor Availability on Any Given Day




Gamification to Drive Picker Engagement and Performance Gamification to Drive Picker Engagement and Performance




The Bridge: Total System Visibility and Advanced Analytics The Bridge: Total System Visibility and Advanced Analytics





How We’re Adapting Our Solution for European Operators How We’re Adapting Our Solution for European Operators


Transforming the Customer Experience
About this Session
It’s no secret that the pandemic dramatically accelerated changes that had been projected for the next decade. Customers are now “omnichannel” in their outlook and behavior, demanding fast, flexible order fulfillment, anytime, anywhere. These trends put an unprecedented strain on supply chains, not only in terms of consumer demand, but in execution, speed, and flexibility. However to remain relevant, retailers and brands need to differentiate themselves and transform the customer experience in order to survive.
Our Presenters

Scott Luton
Founder & CEO, Supply Chain Now

Kara Ashby
President, Sedlak

Jim Barnes
President, enVista

Nabil Malouli
Vice President, DHL

Doug Stephens
Founder and President, Retail Prophet
Sessions


The Partner Perspective: Enabling Operational Improvement The Partner Perspective: Enabling Operational Improvement







Walgreens’ Success Story: Streamlined Training For Improved Employee Retention Walgreens’ Success Story: Streamlined Training For Improved Employee Retention




Protected: The Power of 6RS on a HandHeld—Coming Soon! Protected: The Power of 6RS on a HandHeld—Coming Soon!




Protected: Chuck 201: 6RS Leading the Way to Better Fulfillment Everywhere Protected: Chuck 201: 6RS Leading the Way to Better Fulfillment Everywhere



Protected: An Inside Look: Better Fulfillment Everywhere with our Wall-to-Wall Fulfillment Solution Protected: An Inside Look: Better Fulfillment Everywhere with our Wall-to-Wall Fulfillment Solution




Flexible Picking Strategies: How Ingram Micro Adapts to Volume and Labor Availability on Any Given Day Flexible Picking Strategies: How Ingram Micro Adapts to Volume and Labor Availability on Any Given Day




Gamification to Drive Picker Engagement and Performance Gamification to Drive Picker Engagement and Performance




The Bridge: Total System Visibility and Advanced Analytics The Bridge: Total System Visibility and Advanced Analytics





How We’re Adapting Our Solution for European Operators How We’re Adapting Our Solution for European Operators

