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FLOW 2021 was our best yet!  World-class experts and movers and shakers from the fulfillment industry educated and inspired our global audience. Watch the sessions on demand below.

  • Keynotes
  • Panels
  • Product Deep Dives
  • Customer Case Studies

Sessions

The Future of Fulfillment The Future of Fulfillment

The Future of Work: Human and Robot Collaboration The Future of Work: Human and Robot Collaboration

Scott Luton head shot

The Partner Perspective: Enabling Operational Improvement The Partner Perspective: Enabling Operational Improvement

Walgreens’ Success Story: Streamlined Training For Improved Employee Retention Walgreens’ Success Story: Streamlined Training For Improved Employee Retention

Protected: The Power of 6RS on a HandHeld—Coming Soon! Protected: The Power of 6RS on a HandHeld—Coming Soon!

Protected: Chuck 201: 6RS Leading the Way to Better Fulfillment Everywhere Protected: Chuck 201: 6RS Leading the Way to Better Fulfillment Everywhere

Protected: Customer Insights Panel Protected: Customer Insights Panel

Protected: An Inside Look: Better Fulfillment Everywhere with our Wall-to-Wall Fulfillment Solution Protected: An Inside Look: Better Fulfillment Everywhere with our Wall-to-Wall Fulfillment Solution

Royanna Chappell headshot

The Fulfillment Evolution The Fulfillment Evolution

Transforming the Customer Experience Transforming the Customer Experience

Scott Luton head shot

Delivering Wall-to-Wall Efficiency Beyond Picking Delivering Wall-to-Wall Efficiency Beyond Picking

Building a Sustainable Supply Chain Building a Sustainable Supply Chain

Kevin Lawton headshot

Driving System Performance through Data Insights Driving System Performance through Data Insights

Flexible Picking Strategies: How Ingram Micro Adapts to Volume and Labor Availability on Any Given Day Flexible Picking Strategies: How Ingram Micro Adapts to Volume and Labor Availability on Any Given Day

Real Talk: Women in Supply Chain Real Talk: Women in Supply Chain

A Fireside Chat: 1:1 with Bleckmann A Fireside Chat: 1:1 with Bleckmann

Chuck 101: Core Picking Responsibilities Chuck 101: Core Picking Responsibilities

Allocation 101: Foundations of Allocation Allocation 101: Foundations of Allocation

Allocation 201: Meeting Complex SLAs Allocation 201: Meeting Complex SLAs

How the Pandemic Forced us to Rethink Deployments How the Pandemic Forced us to Rethink Deployments

The Power of Site Simulation The Power of Site Simulation

Gamification to Drive Picker Engagement and Performance Gamification to Drive Picker Engagement and Performance

Chuck on Multiple Floors and Work Areas Chuck on Multiple Floors and Work Areas

Integration 101: Designing your 6RS Solution Integration 101: Designing your 6RS Solution

What’s Our User Experience Team Up To? What’s Our User Experience Team Up To?

Operational Flexibility with 6RS Packout Operational Flexibility with 6RS Packout

Make Your Next Peak Your Best One Make Your Next Peak Your Best One

The Bridge: Total System Visibility and Advanced Analytics The Bridge: Total System Visibility and Advanced Analytics

Top Data Dashboards and How to Leverage Them Top Data Dashboards and How to Leverage Them

How We’re Adapting Our Solution for European Operators How We’re Adapting Our Solution for European Operators

What’s Ahead for 6RS and the European Market What’s Ahead for 6RS and the European Market

Transforming the Customer Experience

About this Session

It’s no secret that the pandemic dramatically accelerated changes that had been projected for the next decade. Customers are now “omnichannel” in their outlook and behavior, demanding fast, flexible order fulfillment, anytime, anywhere. These trends put an unprecedented strain on supply chains, not only in terms of consumer demand, but in execution, speed, and flexibility. However to remain relevant, retailers and brands need to differentiate themselves and transform the customer experience in order to survive.

Our Presenters

Scott Luton head shot

Scott Luton

Scott Luton head shot

Scott Luton
Founder & CEO, Supply Chain Now

Kara Ashby

Kara Ashby
President, Sedlak

Jim Barnes

Jim Barnes
President, enVista

Nabil Malouli

Nabil Malouli
Vice President, DHL

Doug Stephens

Doug Stephens
Founder and President, Retail Prophet

Sessions

The Future of Fulfillment The Future of Fulfillment

The Future of Work: Human and Robot Collaboration The Future of Work: Human and Robot Collaboration

Scott Luton head shot

The Partner Perspective: Enabling Operational Improvement The Partner Perspective: Enabling Operational Improvement

Walgreens’ Success Story: Streamlined Training For Improved Employee Retention Walgreens’ Success Story: Streamlined Training For Improved Employee Retention

Protected: The Power of 6RS on a HandHeld—Coming Soon! Protected: The Power of 6RS on a HandHeld—Coming Soon!

Protected: Chuck 201: 6RS Leading the Way to Better Fulfillment Everywhere Protected: Chuck 201: 6RS Leading the Way to Better Fulfillment Everywhere

Protected: Customer Insights Panel Protected: Customer Insights Panel

Protected: An Inside Look: Better Fulfillment Everywhere with our Wall-to-Wall Fulfillment Solution Protected: An Inside Look: Better Fulfillment Everywhere with our Wall-to-Wall Fulfillment Solution

Royanna Chappell headshot

The Fulfillment Evolution The Fulfillment Evolution

Transforming the Customer Experience Transforming the Customer Experience

Scott Luton head shot

Delivering Wall-to-Wall Efficiency Beyond Picking Delivering Wall-to-Wall Efficiency Beyond Picking

Building a Sustainable Supply Chain Building a Sustainable Supply Chain

Kevin Lawton headshot

Driving System Performance through Data Insights Driving System Performance through Data Insights

Flexible Picking Strategies: How Ingram Micro Adapts to Volume and Labor Availability on Any Given Day Flexible Picking Strategies: How Ingram Micro Adapts to Volume and Labor Availability on Any Given Day

Real Talk: Women in Supply Chain Real Talk: Women in Supply Chain

A Fireside Chat: 1:1 with Bleckmann A Fireside Chat: 1:1 with Bleckmann

Chuck 101: Core Picking Responsibilities Chuck 101: Core Picking Responsibilities

Allocation 101: Foundations of Allocation Allocation 101: Foundations of Allocation

Allocation 201: Meeting Complex SLAs Allocation 201: Meeting Complex SLAs

How the Pandemic Forced us to Rethink Deployments How the Pandemic Forced us to Rethink Deployments

The Power of Site Simulation The Power of Site Simulation

Gamification to Drive Picker Engagement and Performance Gamification to Drive Picker Engagement and Performance

Chuck on Multiple Floors and Work Areas Chuck on Multiple Floors and Work Areas

Integration 101: Designing your 6RS Solution Integration 101: Designing your 6RS Solution

What’s Our User Experience Team Up To? What’s Our User Experience Team Up To?

Operational Flexibility with 6RS Packout Operational Flexibility with 6RS Packout

Make Your Next Peak Your Best One Make Your Next Peak Your Best One

The Bridge: Total System Visibility and Advanced Analytics The Bridge: Total System Visibility and Advanced Analytics

Top Data Dashboards and How to Leverage Them Top Data Dashboards and How to Leverage Them

How We’re Adapting Our Solution for European Operators How We’re Adapting Our Solution for European Operators

What’s Ahead for 6RS and the European Market What’s Ahead for 6RS and the European Market

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Industries

  • 3PL
  • Retail and E-Commerce
  • B2B Distribution
  • Healthcare

Solutions

  • Meet Chuck
  • System-Directed Picking
  • Configurability & Capacity
  • Case Replenishment
  • Returns Putaway
  • Operator Command Center
  • Universal Terminal
  • Mobile Sort

Customers

  • Deployment
  • Customer Success

Resources

  • The Fulfillment Blog
  • Brochures
  • Case Studies
  • Pick with Chuck
  • Webinars
  • White Papers

Company

  • About Us
  • Events
  • Jobs
  • News
  • Patents
  • Privacy Policy
Also of Interest
  • Crocs' pop-up warehouse ready in time for peak
  • Warehouse Management, Automation & Fulfillment Blog
© 2023 6 River Systems, LLC. All rights reserved.
  • Keynotes
  • Panels
  • Product Deep Dives
  • Customer Case Studies